There are a substantial amount of outstanding orders still needing to be shipped from the PvPstuff online store. Namely, it’s artist editions of How to Make Webcomics books. We are ludicrously behind schedule shipping these books out to our very understanding and patient customers.

Normally, my 2 and 1/2 man operation here at the office is enough to handle our order volume, but we had some extenuating circumstances that put us more than behind on our workflow:

1) The book shipped late due to an issue with the printer.
2) We had a huge response to our preorders and I completely miscalculated how many books I would need in stock here at the office from Image.
3) My entire household (aka, my shipping staff) spent about 3 weeks away from the office recouping from a really nasty bout of illness.

We’ve shipped boxes and boxes of outstanding orders this week and looking over invoices I’m still looking at about 116 artist editions and 88 signed editions to get out the door. Before I leave for Seattle on Monday, every available book I have in my office will be out the door. While I’m gone, Image will be shipping me new stock to finish out my orders when I return after Emerald City.

Meanwhile, all other orders are shipping out regularly. We’re caught up on all orders that aren’t HTMW books. So if you ordered a tee shirt, PvP book or a plush, it’s already out the door.

PvP exists separate of a large entity like a syndicate or studio because YOU support us and keep us afloat. My readership has always taken care of us and we’re trying desperately to return the favor.

If you have ANY issue with an order, from needing a refund, to changing an address to just checking on the status, the most direct way to contact us is by emailing ashley@toonhoundstudios.com. If you are waiting on a HTMW book and you don’t receive it next week, know you’re one of the 200 people we’re desperately trying to “make it up to.”

Again, thanks so much for your patience and understanding. For those of you understandably frustrated, I only hope that I get the opportunity to rebuild your trust in our store.

-Scott